Terms and conditions
Payment terms are 1% 10/NET 30 from date of invoice to approved accounts. We accept Visa, MasterCard, American Express, Discover and PayPal. Charges will be made to your credit on the date of purchase.
Prices are subject to change without notice. In the event of a printing error, Badger Sanitary & Stainless reserves the right to charge the correct price. Please confirm pricing with a representative in our Sales Department. Our prices do not include freight or any federal, state or local taxes.
Minimum $30 Order, excluding any freight charges and applicable sales tax. Applicable sales tax will be added to all items for customers residing in Wisconsin, where Badger Sanitary & Stainless is located and that do not have a tax exempt resale certificate issued by the state. If you are tax-exempt, please email a copy of your form to brian@badgersanitaryandstainless. Substitution of products of equal or superior quality may be made to improve service. Photographs & diagrams on the websites and catalog are meant to represent our products as closely as possible.
SHIPPING
Please inspect merchandise upon delivery and report any damage or shortage within five days by calling the Sales Department at 1-262-617-2914. All items are priced FOB Milwaukee, WI or manufacturer location shipping point, at the discretion of Badger Sanitary & Stainless unless otherwise agreed to by Badger Sanitary & Stainless. Shipping charges are extra, and will be added to invoice. Orders for in-stock items will normally ship the same day or next day. We strive to use UPS wherever possible to keep cost down. UPS cannot deliver to P.O. Boxes but we can offer shipments via the United States Postal Service upon request. If another type of carrier is desired, please indicate the company and an account number that we can bill for this service. Shipping charges are based upon commercial addresses. Residential deliveries are subject to additional charges for both UPS and common carrier.
Partial Delivery: We reserve the right to make partial shipments. Invoices covering those shipments should be paid when they fall due.
RETURNS
No returns will be accepted after 30 days of receipt, with the exception of warranty items. Made to Order (MTO) items are not returnable. Returns must be received in unused resalable condition (new and in original package), with exception to warranty claims. Returns caused by customer ordering errors or CANCELLED after shipment will be charged round-trip freight and a 25% restocking charge or higher dependent upon the manufacturers return policies. All returns are freight prepaid by the customer. RETURN MERCHANDISE requires a Return Goods Authorization (RGA) number assigned prior to shipment. Please complete our RMA form online or obtain one by calling 1-262-617-2914 and speaking to the Sales Department. Please be prepared to provide the following information:
- Invoice or Order Number
- Quantity
- Item Numbers
- Contact Information
Returns will not be accepted without an RGA number. All packages must be clearly marked with the RGA Number and accompanied by a copy of the Returned Goods Authorization Form. Items returned to Badger Sanitary & Stainless without proper documentation will be subject to a restocking charge of 30% or higher dependent upon the manufacturer’s return policies. Special order items could be higher or non-returnable. We are more than happy to send out vendor literature before you place the order if you are unsure of a product’s capabilities.
Warranty Items must be returned to Badger Sanitary & Stainless or the manufacturer freight prepaid per instructions of the RMA. Once the item is inspected and if the warranty is approved, a replacement, repair or credit will be issued at the Manufacturer’s discretion. Badger’s sole obligation under this warranty is limited to replacing, as hereinafter provided, any stock (not special order or fabricated) product found to Badger’s satisfaction to be defective upon examination by Badger, provided that such product shall be returned for inspection to Badger within thirty (30) days after discovery of the defect. The replacement of defective products will be made without charge for parts. This warranty shall not apply to: (a) any product that has been subject to abuse, negligence, accident, or misapplication; (b) any product altered or repaired by a party not exclusively authorized by Badger; and (c) normal maintenance services or the replacement of service items (such as gaskets and seats) made in connection with such services. To the extent permitted by State and Federal law, this limited warranty shall extend only to the buyer and any other person reasonably expected to use or consume the warranted goods. Badger disclaims any and all liability for injury to persons or property, or other damages of any nature, including special, indirect, consequential, compensatory, and punitive damages, directly or indirectly resulting from the performance operation, or failure to operate, of any equipment or process. No action may be brought against Badger for an alleged breach of warranty unless such action is instituted within (90) days from the date the cause of the action accrues. This limited warranty shall be construed and enforced to the fullest extent allowable by applicable State and Federal law.
OTHER THAN THE OBLIGATION OF BADGER SET FORTH HEREIN, BADGER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ANY OTHER OBLIGATION OR LIABILITY. THE FOREGOING CONSTITUTES BADGER’S SOLE OBLIGATION WITH RESPECT TO DAMAGES, WHETHER DIRECT, INCIDENTAL OR CONSEQUENTIAL, RESULTING FROM THE USE OR PERFORMANCE OF THE PRODUCT.